# The dental part your CRM lacks

> A general CRM keeps your leads, but it cannot diagnose, plan, price or build a dental offer. Diagnosit is the dental CRM layer that runs every case from enquiry to accepted treatment plan, and sends the result back to the CRM you already use.

Markdown copy of https://diagnosit.com/en/solutions/dental-crm

## A CRM for dentists has to know teeth

Your CRM knows a lead and a deal. Diagnosit knows the case in between.

- **A pipeline made for dental offers**: Every case moves through New, Assigned, Diagnosed, Offered, Pre Sold and Sold. Each patient has a case and a chat room of their own, assigned to an advisor.
- **The doctor inside the sales process**: Sales sends a plan request with photos and X-rays. The doctor marks the teeth, chooses the treatments and plans visit by visit. No WhatsApp group in between.
- **Works with the CRM you have**: Zoho, Bitrix24, Odoo, Salesforce, HubSpot and Make.com, plus a REST API and webhooks. Your CRM keeps the leads and gets the outcome of every case.

## A general CRM and Diagnosit

They do different jobs. Most clinics keep both.

|  | A general CRM | Diagnosit |
| --- | --- | --- |
| Leads and marketing | Yes, this is its job | Receives cases from it |
| Diagnosis on a teeth chart | No | Yes, by the doctor |
| Treatment plan, visit by visit | Custom fields at best | Built in |
| Prices and discounts | Typed by hand | One price list per currency, a limit per person |
| The offer the patient receives | A text or a document made elsewhere | Branded PDF and live link with a 3D preview |
| Acceptance and deposit | Updated by hand | Online, from the live link |

## Diagnosit in numbers

- **18,500+** diagnoses generated every month
- **170,000+** treatment plans viewed by patients
- **$140M+** in treatments accepted for our clients (from plans sent as a Diagnosit PDF and live link)
- **50%+** conversion increase: more accepted offers than with text quotes and documents
- **5.0 / 5** [Google](https://maps.app.goo.gl/rwkE2TEiM5x1BCQJA) (11 reviews on Google Maps)

## Questions about dental CRM

### Is Diagnosit a dental CRM?

Diagnosit is the dental part a CRM lacks. It has a pipeline built for dental offers, but it does not replace your CRM. Your CRM keeps the leads, and Diagnosit runs the diagnosis, the plan, the price and the offer.

### What is the best CRM for a dental practice?

The one your team already uses well, with a dental layer on top. A general CRM cannot diagnose, plan or price a treatment. Diagnosit adds that part and connects to the CRM you have.

### Do we need a CRM to use Diagnosit?

No. Cases can come from your website, from WhatsApp, or be entered by your team. If you have a CRM, the two are connected and the result of every offer goes back to it.

### Which CRMs does Diagnosit connect with?

Zoho, Bitrix24, Odoo, Salesforce, HubSpot and Make.com. For anything else there is a REST API and webhooks, documented at developer.diagnosit.com.

## How to start

There are two ways in. Start using Diagnosit: fill in a short form and our team contacts you to open your clinic's account. Try the demo: answer a few questions, confirm your phone number with a code on WhatsApp, and receive the login to the demo account.

- [Start using Diagnosit](https://diagnosit.com/en/start)
- [Try the demo](https://diagnosit.com/en/demo)

## This page in other languages

- [العربية](https://diagnosit.com/ar/solutions/dental-crm.md)
- [Türkçe](https://diagnosit.com/tr/solutions/dental-crm.md)